SharePoint Online Service Description – Support Latam

Microsoft SharePoint Online in Office 365 empowers people to share and work together, to inform and engage others across the company, to transform business processes, and to harness collective knowledge. In addition, SharePoint provides capabilities for organizations to protect and manage data and to build custom solutions. For a quick overview, see What is SharePoint?

To compare features across plans, see Compare Office 365 for Business plans.

What’s new

For information about new features in SharePoint Online, see What's new in SharePoint Online.

System requirements

For system requirements for Office 365, the monthly subscription-based service available for business, education, and government organizations, please see Office 365 system requirements.

Note:
An organization can deploy a hybrid SharePoint environment, which is composed of SharePoint Server 2013 or 2016, typically deployed on-premises, and SharePoint Online. To learn more, see Hybrid for SharePoint Server 2013 or Hybrid for SharePoint Server 2016.

SharePoint Online boundaries and limits

There are some limits to the SharePoint Online service managed by Microsoft, such as site collection quotas, file upload limits, and storage limits. For details, see SharePoint Online Limits.

To learn more about mobile support, see Use a mobile device to work with SharePoint Online sites.

Subscription options

Office 365 is available in a variety of plans to best meet the needs of your organization. For information about different plans, including standalone plan options and information on moving from one plan to another, see Office 365 Plan Options.

Each person who accesses SharePoint Online must be assigned to an Office 365 plan or SharePoint Online Plan 1 or SharePoint Online Plan 2 standalone service. However, a Firstline plan is not sold as a standalone offer, only as part of the Firstline subscription, such as SharePoint Online Firstline. Since Firstline workers can’t be administrators, tenants with Firstline workers require at least one Enterprise administrator to manage SharePoint. Firstline workers won’t see SharePoint navigation menus, so Firstline workers have to navigate to SharePoint sites directly by URL.

OneDrive for Business

OneDrive for Business (formerly SkyDrive Pro) is personal online storage for a company’s employees. It’s the place where people can store, sync, and share their work files across multiple devices with ease and security. OneDrive for Business is included in SharePoint Online and can also be purchased as a standalone plan. The OneDrive for Business standalone option includes Office Online. To see which features are included in OneDrive for Business with Office Online, see the OneDrive for Business Service Description.

SharePoint Online Enterprise external users

External users inherit the use rights of the SharePoint Online customer who is inviting them to collaborate. That is, if an organization purchases an E3 Enterprise plan and builds a site that uses enterprise features, the external user is granted rights to use and/or view the enterprise features within the site collection they are invited to. While external users can be invited as extended project members to perform a full range of actions on a site, they will not have the exact same capabilities as a full, paid, licensed member within your organization. Learn more about what external users can and can’t do.

Feature availability across Office 365 plans

Use the following table to determine whether a SharePoint feature is available in an Office 365 plan.

Developer features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Access Services	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes
App Catalog (SharePoint)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
App Deployment: Cloud-Hosted Apps	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
App Deployment: SharePoint-Hosted Apps	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
App Management Services	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
BCS: App Scoped External Content Types (ECTs)	No	No	Yes	No	Yes	No	Yes	Yes
BCS: Business Data Webparts	No	No	Yes	No	Yes	No	Yes	Yes
BCS: External List	No	No	Yes	No	Yes	No	Yes	Yes
BCS: OData connector	No	No	Yes	No	Yes	No	Yes	Yes
BCS: Rich Client Integration	No	No	No	No	No	No	Yes	Yes
Client Object Model (OM)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Custom Site Provisioning	No	No	No	No	No	No	No	Yes
Developer Site	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Forms Based Applications	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Full-Trust Solutions	No	No	No	No	No	No	Yes	Yes
InfoPath Forms Services	No	No	Yes	No	Yes17	No	No	Yes
JavaScript Object Model	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Remote Event Receiver	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
REST APIs	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Sandboxed Solutions	Yes16	Yes16	Yes16	Yes16	Yes16	Yes16	Yes	Yes
SharePoint Design Manager	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Designer 2013	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Framework	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint 2010 workflows (out of the box)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint 2013 and SharePoint 2016 workflows	Yes	Yes	Yes	Yes4	Yes4	Yes	Yes	Yes
IT Professional features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Active Directory Synchronization	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Alternate Access Mapping (AAM)	No	No	No	No	No	No	Yes	Yes
Anti-malware protection	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Claims-Based Authentication Support	No	No	No	No	No	No	Yes	Yes
Customer Key for Office 365	No	No	No	No	No20	No	No	No
Data loss prevention	No	No	Yes	No	Yes	No	No	Yes
Encryption at rest	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Encryption in transit	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Host Header Site Collections	No	No	No	No	No	No	Yes	Yes
Mobile Device Management for Office 365	Yes	Yes	Yes	Yes	Yes	Yes	No	No
OAuth	Yes8	Yes8	Yes8	Yes8	Yes8	Yes8	Yes	Yes
Patch Management	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Quota Templates	No	No	No	No	No	No	Yes	Yes
Read-Only Database Support	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Remote BLOB Storage	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Request Management	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Resource throttling	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Service Application Platform	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Health Analyzer	No	No	No	No	No	No	Yes	Yes
SharePoint admin center (Office 365)	Yes	Yes	Yes	Yes	Yes	No4	N/A	N/A
SharePoint central administration center	N/A	N/A	N/A	N/A	N/A	N/A	Yes	Yes
Site Collection Compliance Policies	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Usage Reporting and Logging	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows PowerShell Support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Content features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Accessibility Standards Support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Asset Library Enhancements/Video Support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Auditing	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Auditing & Reporting (e.g., doc edits, policy edits, deletes)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Catalog	No	No	Yes	No	Yes	No	No	Yes
Category page and catalog item page	No	No	Yes	No	Yes	No	No	Yes
Content Organizer	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Cross-Site Publishing	No	No	Yes	No	Yes	No	No	Yes
Design Manager	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Document Sets	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Document Translation in Word Online	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
eDiscovery Search	No	No	Yes6	Yes6	Yes6	Yes6	Yes	Yes
eDiscovery Hold	No6	No	Yes6	No6	Yes6	No6	No	Yes
eDiscovery Export	No6	No	Yes6	No6	Yes6	No6	No	Yes
External Sharing: External Access	Yes	Yes	Yes	Yes9	Yes9	Yes9	Configurable for extranet	Configurable for extranet
External Sharing: Guest Link	Yes	Yes	Yes	Yes9	Yes9	Yes9	No	No
Faceted navigation	No	No	Yes6	No	Yes7	No	No	Yes
Folder Sync	Yes1	Yes	Yes	Yes1	Yes	Yes2	Yes	Yes
Hybrid Auditing	Yes	Yes	Yes	Yes	Yes	Yes19	Yes	Yes
Hybrid Taxonomy and Content Types	Yes	Yes	Yes	Yes	Yes	Yes19	Yes	Yes
Image Renditions	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
IRM using Azure Information Protection	No3	No1	No1	No3	Yes	No3, 4	Yes	Yes
Managed Metadata Service	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Metadata-driven Navigation	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Multi-stage Disposition	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Office Online (create/edit)	Yes	No	No	Yes	Yes	Yes15	Yes	Yes
Office Online (view)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Office ProPlus	No	No	No	No	Yes	No	No	No
Office Web Apps Server integration	Included	Included	Included	Included	Included	Included	Yes	Yes
Preservation hold library	No	No	Yes	No	Yes	No	No	Yes
Publishing Analytics	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Quick Edit	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Records management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Recycle Bin (SharePoint admin center)	Yes	Yes	Yes	Yes	Yes	No	No	No
Recycle Bin (site collection)	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Search Web Parts	No	No	Yes	No	Yes	No	No	Yes
Shared Content Types	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Translation Services	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Unique Document IDs	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Video Search	No	No	Yes	No	Yes	No	No	Yes
WCM: Search Engine Optimizations (SEO)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Word Automation Services	No	No	No	No	No	No	No	No
Insights features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Business Intelligence Center	No	No	Yes	No	Yes	No	No	Yes
Calculated Measures and Members	No	No	Yes	No	Yes	No	No	Yes
Data Connection Library	No	No	Yes	No	Yes	No	No	Yes
Decoupled PivotTables and PivotCharts	No	No	Yes	No	Yes	No	No	Yes
Field list and Field Support	No	No	Yes	No	Yes	No	No	Yes
Filter Enhancements	No	No	Yes	No	Yes	No	No	Yes
Filter Search	No	No	Yes	No	Yes	No	No	Yes
PerformancePoint Services	No	No	No	No	No	No	No	Yes
Power BI Web Part	No	No	Yes	No	Yes	No	No	No
Power View for Excel in SharePoint	No	No	Yes	No	Yes	No	No	Yes
PowerPivot for Excel in SharePoint	No	No	Yes	No	Yes	No	No	Yes
Quick Explore	No	No	Yes	No	Yes	No	No	Yes
SQL Server Reporting Services (SSRS) Integrated Mode	No	No	No	No	No	No	Yes	Yes
Timeline Slicer	No	No	Yes	No	Yes	No	No	Yes
Visio Online 18	Yes	No	Yes	Yes	Yes	Yes	No	Yes
Visio Services 18	No	No	Yes	No	Yes	No	No	Yes
Search features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Continuous crawls	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Deep links	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Event-based relevancy	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Expertise Search	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Graphical refiners	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Highlighted content (Web Part)	Yes			Yes	Yes	Yes	No	No
Hybrid search	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Intelligent search (Microsoft graph)	Yes			Yes	Yes	Yes	No	No
Manage search schema	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
People cards	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Phonetic name matching	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Query rules—Add promoted results	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Query rules—advanced actions	No	No	Yes	No	Yes	No	No	Yes
Query spelling correction	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Query suggestions	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
On-hover preview	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Ranking models	Yes5	Yes3	Yes3	Yes5	Yes5	Yes5	Yes	Yes
Refiners	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
RESTful Query API/Query OM	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Search results sorting	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Search Web Parts	No	No	Yes	No	Yes	No	No	Yes
“This List” searches	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Sites features	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Communication sites	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Community	Yes13	Yes	Yes	Yes13	Yes13	No	Yes	Yes
Company Feed	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Cross Browser Support	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Custom Managed Paths	No	No	No	No	No	No	Yes	Yes
Document libraries	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Governance	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Hub sites	No21	No21	No21	No21	No21	No21	No	No
Hybrid App Launcher	Yes	Yes	Yes	Yes	Yes	Yes19	Yes	Yes
Hybrid OneDrive for Business and Sites	Yes	Yes	Yes	Yes	Yes	Yes19	Yes	Yes
Large List Scalability and Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Mobile Connectivity	Yes10	Yes	Yes	Yes10	Yes10	Yes10	Yes	Yes
Multi-Lingual User Interface	Yes11	Yes	Yes	Yes11	Yes11	Yes11	Yes	Yes
OOTB Web Parts	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Permissions Management	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Personal blogs	Yes12	Yes	Yes	Yes12	Yes12	Yes12	Yes	Yes
Project site template	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Lists	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SharePoint Ribbon	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Site designs	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Site themes ("change the look")	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Site usage page	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes
Task list	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Team Notebook	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Team Site	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Variations	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Site Feed (classic team site using SharePoint social)	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Wikis	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Yammer integration	Yes	No	No	Yes	Yes	Yes
Add-Ons	Office 365 Business	SharePoint Online Plan 1	SharePoint Online Plan 2	Office 365 Enterprise E1	Office 365 Enterprise E3 Office 365 Enterprise E5	Office 365 Enterprise F1	SharePoint Server 2016 Standard	SharePoint Server 2016 Enterprise
Additional Storage	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Azure Provisioned Apps: Access Services	Yes14	Yes14	Yes14	Yes14	Yes14	Yes14	No	No
Azure Provisioned Apps: Custom Code in Azure LWR	Yes	Yes	Yes	Yes	Yes	Yes	No	No

Note:

1 To use folder sync, you must have Office 2013 or later (Standard or Professional edition) or an Office 365 subscription that includes Office applications. Office 365 Business Essentials, Office 365 Enterprise E1, and Office 365 Education plans do not include subscriptions to Office desktop applications. However, you can use folder sync if you have Office 2013 or later installed and subscribe to one of these plans.
2 Firstline workers have limited OneDrive for Business functionality. Firstline workers receive 2GB of storage and lack desktop sync capabilities. Firstline accounts do not include a OneDrive for Business Personal Site, so they do not benefit from a OneDrive for Business personal library with 1 TB or 5 TB of online storage.
3 Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F1.
4 Because Firstline workers can’t be administrators, tenants with Firstline workers need at least one Enterprise user to access the admin center.
5 SharePoint Online customers need to download and install the free Rank Model Tuning App to create and customize ranking models.
6 When you use eDiscovery features, the licensing requirement for a plan that permits that feature applies to all end users that are part of the eDiscovery action (Search, Hold, Export).
7 Authenticated SharePoint Online users can access private site collections with faceted navigation.
8 Some providers may be blocked in your country/region.
9 Sharing a document, library, or site by email with someone outside of your organization. Administrators do have the ability to turn it on, but will get a warning message indicating that it could make files shared accessible outside of your country. Users who attempt to share with someone outside of the organization will receive the same warning message.
10 You can view documents in any Mobile browser. You need to install the Office Mobile app to edit documents. Office Mobile is currently available for Windows phones and tablets, Android phones and tablets, iPhone, and iPad.
11 Help is available only in Simplified Chinese and English.
12 Comments on blogs cannot be added.
13 Organization community website is available, but public community-provided help is not available.
14 Access 2010 is not supported.
15 For Office Online, F1 users should have access to Office Online (live tiles) for content creation. However, they have limitations associated with the core commercial mobile apps. The following are included: Yammer, StaffHub, Microsoft Teams, Skype for Business, SharePoint, and Groups. The following are not included: Outlook, Word, Excel, PowerPoint, and OneNote..
16 Sandboxed solutions cannot contain user code. They may only contain definition (.xml) files and resources that are processed by the server when they activate.
17 InfoPath Forms that contain user code (Sandbox) can only be consumed in InfoPath Rich Client.
18 Visio Online consumption (view capability) is available for free. Visio Online create and edit capabilities require a license. For more information about Visio Online, see the Visio Online Service Description.
19 F1 users can access SharePoint Server in a hybrid setup, but Office 365 F1 does not include CAL rights to access the server; these rights must be purchased separately.
20 Customer Key is available in Office 365 Enterprise E5. Customer Key enables you to control your organization's encryption keys and then configure Office 365 to use them to encrypt your data at rest in Microsoft's data centers. Data at rest includes data from Exchange Online and Skype for Business that is stored in mailboxes and files that are stored in SharePoint Online and OneDrive for Business. Customer Key helps you meet compliance obligations because you control the encryption keys that Office 365 uses to decrypt data. For more information, see Controlling your data in Office 365 using Customer Key.
21 Coming soon.